Saturday, 11 August Unit — Communicate in a business environment-Nvq level 2 in Business and Administration Why do you need to know the purpose of any communication you are sending and its Intended audience 1. So if we develop our communicative skills we can use this skill as a tool to help me learn or explain something to someone or both. We also communicate to help one another, listen to each others' problems, and solve difficulties we face in life, find solutions to obstacles that may come into our lives.
You need to relate to your own work and organisation and show evidence alongside this. Understand the purpose of planning communication 1. The benefits of knowing the purpose of communication is so that you can improve your communication skills.
This skill is then used to help others learn what you know and can help when you need to explain something to someone. It can also help in day to day operations in and also out of work for example solving problems, listening and discovering obstacles.
By knowing the purpose of the communication, you will be able to put across the information that is desired instead of giving information that could be misleading.
The reason for knowing the audience to whom communications are presented is so you know the most effective way to put across your message. For example you may be able to be a bit more informal with some audiences than others. The purpose of knowing the intended outcomes of communications is so you will be able to satisfy the other person with the needed information.
It also helps you to plan the way to present your communication. Another purpose of knowing the outcomes is you will know exactly what message to put across and not information that is not needed. Different methods of communication can be verbally such as over the phone or face to face.
This can be used formally and informally in the workplace and also personally.
In the workplace you can verbally organise a meeting or to put across information to colleagues. Non-verbal communication such as letters, emails and memos can be used formally to external customers and also less formally within the organisation.
Other methods of communication could be through facial expressions, gestures and sign language which are used all the time to express how a person is feeling. Informal communications could be through internal emails, leaving notes or post-its, or an unplanned meeting.
Formal communications normally fit a structure or procedure in the organisation and recorded through minutes or an email to re-cap the conversations. Understand how to communicate in writing 1. Sources of information that may be used when preparing written communications can be separated and classed as primary and secondary information.
Primary sources of information are things that have been seen or heard directly by a person. Primary sources of information could be through the form of letters, newsletters, surveys, diaries, or records.
Any primary sourced information is true and has not undergone any changes. Secondary sources however, is anything that can be or has been interpreted and analysed and is through someone else.
The communication principles for using electronic forms of written communication in a business environment are that it is a lot more environmentally friendly as you do not have to use up paper.
It also saves time if you are writing letters or reports as you do not have to start over if a mistake is made. An advantage of using electronic forms of communication is that it can be used at any time and is not restricted and can increase communication between customers and the organisation.
Electronic forms of communication can be more accurate and presented fit for purpose. Password can also be created on electronic files keeping them safe, however a paper based backup could be created and stored in a filing cabinet or folder. Communication using electronic forms can be passed through email, internet websites such as blog or through scanning or faxing.
Different styles and tones of language and situation when they may be used for written communications could be: Colloquial language is used in informal setting such as day to day conversation or informal emails between colleagues Formal language is used in business communications.
It is used for professional intentions and is well presented and uses full English. It should be presented properly and have proper syntax and good vocabulary. Informal language can be used between colleagues or in a relaxed setting.Unit – Communicate in a business environment-Nvq level 2 in Business and Administration Why do you need to know the purpose of any communication you are sending and its Intended audience (, Unit – Communicate in a business environment-N July (2) About Me.
Unit Communicate in a business environment Outcome 1 Understand the purpose of planning communication Explain the benefits of knowing the purpose/5(1).
COMMUNICATE IN A BUSINESS ENVIRONMENT Candidate: Frances Chambers Workplace: Unit: Level: 2 Credit Value: 3 This statement demonstrates my knowledge and understanding of Learning Outcomes. Learning Outcome 1: Understand the purpose of planning communication Explain why different communication methods are used in the business environment.
Different methods of communication that I would use in a business environment are: Written communication by exchange of letters, emails or faxes. I would use every day to communicate with customer, colleagues at work and with my supervisors.
This article covers Outcomes 1 and 2 of Unit for the NVQ Level 3 diploma in Business and Administration, which covers elements of communication in a workplace setting. Communicate in a business environment-NVQ Level 3 â€¦ rutadeltambor.com › â€¦ › Testing and Assessment at Work This article covers Outcomes 1 and 2 of Unit for the NVQ Level 3 diploma in.